Call & Check

St. Helier,
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Our mission


We’re on a mission: to galvanise community spirit and deliver support systems that better connect people within their communities, enabling them to lead safer, healthier and more sociable lives.


Our vision


You can help turn our dream into reality: putting the heart back into your community, creating friendships and connections to eradicate loneliness and make life brighter for everyone.


How it works


Call&Check enables people to live independently and confidently in their own homes. Regular visits are made by their postie (daily, weekly or ad hoc, as required). When they “Call&Check”, the postie asks five short questions to find out how the recipient is and if there is anything they need. Responses are sent for action via the Call&Check Engine on the postie’s digital handset to the recipient’s designated contacts (family, carers, GP, community volunteers and so on).


It’s a simple, accountable support service, based around a conversation that connects customer and community – one that starts with a friendly face asking, “Hello, how are you today?”


What we do


Call&Check is a collaborative, enriching service, with huge potential scope and benefits. What started as a revenue-generating idea for Jersey Post has already become a holistic health and wellbeing service, and further core support areas are designed into the service.


Initially, Call&Check will focus on meeting the needs of the growing elderly population who wish to live in their own homes but require more support. However, Call&Check is suitable for a wider range of people, including those recently discharged from hospital, victims of crime and harassment, disabled people, young parents and other young adults who could benefit from some genuine, friendly and helpful human interaction.


The Call&Check circle of care


Call&Check creates a mutually supportive and coordinated circle of care with the customer firmly at its heart. It is a professional, reliable and affordable service working synergistically to address loneliness and isolation. Call&Check is a service that cares for the carers, connecting people into their community and the community into the people, while providing new revenue streams for postal services and creating valuable savings for health providers, local and central governments.

  • Supportive and coordinated circle of care
  • Synergistically addressing loneliness and isolation
  • Working with postal operators, governments, healthcare providers
Call & Check
A free service helping to tackle loneliness